Refund policy

Returns on stock items may be accepted up to 30 days from the original date of purchase. All return requests must be submitted by email to breezeretractables@gmail.com. 

Custom-made products and special orders cannot be returned. Custom-made products include, but are not limited to, window screens, screen doors, retractable screens, tempered glass panels, security screens, and solar shades. 

A Returned Goods Authorization will be issued for approved returns and must be printed on all shipping documents and bills of lading. No returned materials will be accepted without a valid Returned Goods Authorization (R.G.A.) Number.

There will be a 25% restocking charge. Initial shipping charges are non-refundable, and the customer is responsible for arranging the return shipping. All returns must be shipped back at the customer’s expense. Returned items must be received in like-new, resalable condition and in the original packaging.